TOLLGATE
Catch Twilio SMS Compliance Rejections
Before They Cost You.

No. Approval decisions belong to The Campaign Registry (TCR), the mobile carriers, and Twilio — not to us. TOLLGATE is an operational readiness review: we check your setup against the criteria those parties publish and tell you, in writing, what looks ready and what needs fixing before you submit. We can materially lower your odds of a preventable rejection, but no service can promise approval.

Error 30915 typically means your brand registration was blocked because the business identity you submitted doesn't match the EIN on record — for example registering as an LLC when the EIN is tied to a sole proprietorship, or a name/address that doesn't line up with IRS records. TOLLGATE's validator is built specifically to flag this entity/EIN mismatch before you pay the brand vetting fee, so you can correct it instead of eating a rejection.

A2P 10DLC is the registration path for application-to-person texting on standard 10-digit local numbers — it requires a registered brand and campaign through TCR. Toll-free verification is a separate process for messaging on toll-free numbers (like 833/844/855…) and is reviewed by the toll-free aggregators rather than TCR. They have different evidence requirements, different fee structures, and different review timelines. TOLLGATE preflights both and tells you which path your setup is actually configured for.

Yes, but the details matter. There is a dedicated sole-proprietor 10DLC path with its own limits, and using the wrong entity type or an EIN that doesn't match your registered name is one of the most common causes of a blocked brand. TOLLGATE checks that the entity type, legal name, EIN, and address you plan to submit are internally consistent before you register. We are not a law firm and this is not legal or tax advice — but we'll show you exactly where the identity fields don't line up.

Your business identity details (legal name, entity type, EIN, address, website), a description of your SMS use case, how recipients opt in and what consent evidence you have, your sample messages, your Privacy Policy and Terms URLs, and your Twilio configuration (Messaging Service, sender numbers, and any known A2P or toll-free status). The intake form walks you through it. You never share Twilio passwords or account credentials with us.

Basic Quick Scan is delivered within 24 hours, Standard Preflight within 48 hours, and Premium within 2-3 business days. That's the time for your review and report. Carrier and TCR review timelines after you submit are controlled by those parties and are separate from our delivery window.

The preflight is a fixed one-time fee: Basic $99, Standard $197 (recommended), Premium $497, with assisted remediation from $750 if you want us to help fix what we find. Twilio's own charges are separate and paid directly to them — A2P brand vetting is roughly $4.50, and toll-free verification is currently free. We never charge those fees through TOLLGATE.

Yes — a post-rejection preflight is one of the most common reasons people come to TOLLGATE. We review the same eight checkpoints, focus on the areas that typically trigger rejections (opt-in evidence, STOP/HELP behavior, use-case clarity, identity mismatches, Privacy/Terms URLs), and give you a prioritized fix list so your resubmission addresses the likely cause rather than guessing.

No. TOLLGATE is an operational readiness review, not legal advice, and we are not your attorney. For questions about TCPA, consent law, or your specific regulatory obligations, consult qualified counsel. Our job is to check your SMS setup against the technical and policy criteria carriers and registries apply, and to put the findings in writing.

Yes. Agencies, SMS platform operators, and Twilio consultants are a core audience. Each distinct brand, legal entity, or campaign is its own review scope, so register one preflight per client brand. If you run many clients through the same opt-in path and Messaging Service under one identity, that can share a scope — use the Multi-Number / Multi-Campaign quote and we'll size it with you.